Over-The-Counter Benefits

CarePlus Health Plan members who are eligible for the Over-The-Counter benefit can order their health and wellness products at PrescribeIT Rx, along with their prescriptions and diabetic supplies. To find out if you are eligible to receive the over-the counter benefit, please call the CarePlus Health Plan member services number on the back of your member identification card.

How to Place an OTC Order with PrescribeIT Rx

Select Your Items

  1. If you do not have an order form, call the CarePlus member services number on the back of your Member ID to request a form. You will receive an order form and a self-addressed postage-paid envelope.
  2. Select the items you wish to order on the form. Make sure your order does not exceed your benefit amount. You may order additional items on the form by providing your credit card information.

Submit Your Order

To place your monthly OTC order, you can:

  1. MAIL your completed order form to PrescribeIT Rx in the provided self-addressed postage-paid envelope to:
    • PrescribeIT Rx
    • 10749 Marks Way
    • Miramar, FL 33025
  2. FAX your order form to 1-888-778-8384.
  3. CALL PrescribeIT Rx’s customer service line at 1-800-526-1490 (TTY: 711), Monday through Friday, 8 a.m. to 6 p.m., Eastern time, and speak with a representative. To expedite your call and ensure the quality of your order, please be sure to have your items selected prior to placing the call.

PrescribeIT Rx Quick Facts
  • We Are Here To Serve YOU!
  • Standard Shipping Is ALWAYS FREE.
  • Orders Are Delivered By MAIL Or COURIER.
  • Prescriptions And Diabetic Supplies Can Be Ordered Together.
  • ScripTalk® Available For Persons With Visual/Reading Disabilities.
  • We REMIND You When It's Time To Refill Your Order.
  • You Can Place Your Order ANYTIME!
  • Our Pharmacists Are Here To Answer Your Questions.
  • We Can Help You Find Lower-Cost Alternative Medications.

Call Us Today!


(TTY: 711)

Monday – Friday

8 a.m. – 6 p.m. Eastern time